FAQ's

Can I return or exchange my merchandise?

All sales on the Blocc Rich Monsta Merch and Music website are final. We do not accept returns, exchanges, or refunds. If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
How can I contact customer support?

Blocc Rich The Label LLC BloccRichMonstaBooking@gmail.com 317-690-7766 or 404-338-7868
What is the shipping time for my order?

We offer standard shipping within the United States. Orders are typically processed within 1-2 business days and arrive within 3-5 business days after shipping. Please note that delivery times may vary depending on your location and unforeseen delays.
What payment methods are accepted?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All payments must be made through the payment methods provided on the website during checkout.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.